Artuklu Telkari Frequently Asked Questions
Our products consist of 925 – 950 and 1000 sterling silver.
You can order by money order, cash at the door or credit card & contracted credit cards from our website in 3 installments.
Your order placed outside of Turkey may be subject to customs fees. Artuklu Telkari does not cover these fees. It is entirely your responsibility to be informed.
Since our products are custom made, they are shipped within 7 to 10 days.
All of our products are shipped with invoice and delivery note.
Our website is protected with 128 SSL, and your credit card information is not visible to anyone, including your bank employees.
We have product shipping abroad.
We manufacture the products on our website and Instagram page.
We only have a branch in Istanbul.
We have been working on local jewelry since 2008.
We make models at the request of our customers.
We are covering. Please contact us on our Whatsapp line for the fee.
You can order from our website, our Whatsapp customer lines or our Instagram page.
Since we manufacture personalized products, we cannot return or exchange them.
Maintenance and repair are free of charge.
Because we will make the best of local jewelry models and we love this job.
All of our products have 925 patents.
We do not make products other than products on our website and Instagram page.
Purchases made by money order and credit card are free of charge, and a fee of 15-20₺ is charged for payments at the door.
All product maintenance is free of charge, only the coating fee is charged.
The maintenance and repair of our products are guaranteed and the coating fee is charged according to the weight of the products.
Since we offer our products directly from the workshop, we offer them for retail sale at wholesale prices.
We sell on special days within the scope of the campaign.
Crafting + silver + gold plating = Wage
We do not buy second hand products.
You can sell the products for scrap price just like the gold models.
The standard size is between 15 and 20 cm, and after 20 cm, there is a change in prices because it is custom-made.
Our products are shipped in ziplock bags and gift boxes.
Since 2008, we have been doing this work with great care and determination. Trust is more valuable than Gold, we reflect trust in all of our works on this path we set out with the principle.